Support

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Contact Tech Support

If you are having trouble with the TangoPal Online Portal or a TangoPal DVD, you can take the following steps to remedy the problem:

1. Read our FAQs (Frequently Asked Questions) – there may already be a solution for you there.

2. If you don't find a solution in the FAQs or Product Update section, here's how to get in touch with us:

E-mail:

Please e-mail our technical support team at techsupport@tangopal.com

In the body of your e-mail, please include:

    The name of the product

    A short description of the issue

    Your system type (Windows, Macintosh, etc.)

    Your contact information

All e-mails will be answered within one business day.

Minimum System Requirements

· 2.0 GHz processor or higher

· 512MB of system memory

· Support for DirectX 9 graphics and 64MB of graphics memory

· 1024x768 screen resolution

· Audio output

· Broadband Internet access: DSL or Cable (minimum bandwidth 1Mbps to have a better navigation experience. For High Quality videos, 2Mbps minimum)

· See chart below for minimum recommended browser configurations:

Links to Update Your System

Flash v10 or higher:

http://get.adobe.com/flashplayer/

For a better navigation experience, we recomend installing Firefox. Download it for free:

http://www.mozilla.com/en-US/