Support
Contact Tech Support
If you are having trouble with the TangoPal Online Portal or a TangoPal DVD, you can take the following steps to remedy the problem:
1. Read our FAQs (Frequently Asked Questions) – there may already be a solution for you there.
2. If you don't find a solution in the FAQs or Product Update section, here's how to get in touch with us:
E-mail:
Please e-mail our technical support team at techsupport@tangopal.com
In the body of your e-mail, please include:
The name of the product
A short description of the issue
Your system type (Windows, Macintosh, etc.)
Your contact information
All e-mails will be answered within one business day.
Minimum System Requirements
· 2.0 GHz processor or higher
· 512MB of system memory
· Support for DirectX 9 graphics and 64MB of graphics memory
· 1024x768 screen resolution
· Audio output
· Broadband Internet access: DSL or Cable (minimum bandwidth 1Mbps to have a better navigation experience. For High Quality videos, 2Mbps minimum)
· See chart below for minimum recommended browser configurations:
Links to Update Your System
Flash v10 or higher:
http://get.adobe.com/flashplayer/
For a better navigation experience, we recomend installing Firefox. Download it for free: